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Delivery information

HOW LONG WILL IT TAKE TO GET MY order?

Most orders are processed in 1-2 working days after receiving your order and payment.  If you need it faster than that, please contact us directly on 0759 535 878 so we can advise accordingly. 

WHAT delivery METHODS ARE AVAILABLE?

We use local couriers in Nairobi for same day delivery.

Outside of Nairobi, but within Kenya, we use Fargo Couriers - please inquire for exact pricing.

You may also arrange to collect your order yourself (we are based just near Junction Mall). In this case, kindly wait to receive a notification for when your order is ready for pickup. 

FAILED DELIVERY

Please notify us at the time of ordering if there are any specific delivery times or instructions. Should the courier service not be able to complete a delivery at the address specified by the purchaser (for example, due to an incorrect delivery address or unavailability of purchaser/designated receiver), Bambuzi may at its discretion charge the purchaser an additional delivery fee (equal to or lower than our standard delivery charges) for the subsequent delivery of the package.

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