Delivery information
HOW LONG WILL IT TAKE TO GET MY order?
Most orders are processed in 1-2 working days after receiving your order and payment. If you need it faster than that, please contact us directly on 0759 535 878 so we can advise accordingly.
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WHAT delivery METHODS ARE AVAILABLE?
We use local couriers in Nairobi for same day delivery.
Outside of Nairobi, but within Kenya, we use Fargo Couriers - please inquire for exact pricing.
You may also arrange to collect your order yourself (we are based just near Junction Mall). In this case, kindly wait to receive a notification for when your order is ready for pickup.
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FAILED DELIVERY
Please notify us at the time of ordering if there are any specific delivery times or instructions. Should the courier service not be able to complete a delivery at the address specified by the purchaser (for example, due to an incorrect delivery address or unavailability of purchaser/designated receiver), Bambuzi may at its discretion charge the purchaser an additional delivery fee (equal to or lower than our standard delivery charges) for the subsequent delivery of the package.
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