HOW LONG WILL IT TAKE TO GET MY order?

Most orders are processed in 1-2 working days after receiving your order and payment.  If you need it faster than that, please contact us directly on 0707 617 863 so we can advise accordingly. 

​

WHAT delivery METHODS ARE AVAILABLE?

We use local couriers in Nairobi for same day delivery.

Outside of Nairobi, but within Kenya, we use Fargo Couriers - please inquire for exact pricing.

You may also arrange to collect your order yourself (we are based just near Junction Mall). In this case, kindly wait to receive a notification for when your order is ready for pickup. 

​

FAILED DELIVERY

Please notify us at the time of ordering if there are any specific delivery times or instructions. Should the courier service not be able to complete a delivery at the address specified by the purchaser (for example, due to an incorrect delivery address or unavailability of purchaser/designated receiver), Bambuzi may at its discretion charge the purchaser an additional delivery fee (equal to or lower than our standard delivery charges) for the subsequent delivery of the package.

​